Welcome to VELORA HOME LLC. This website offers bath towels, bathrobes, and related home textile products for sale. By accessing this website or purchasing products through it, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
- One-Time Purchases Only
All products on this website are available for one-time purchase only. We do not offer subscription services, automatic renewal plans, recurring delivery schedules, or automated recurring billing.
Each order corresponds solely to the items actively selected and purchased by the customer. No subsequent orders or recurring charges will be generated as a result of this purchase unless the customer places a new, separate order.
- Product Information and Pricing
We strive to ensure that product descriptions, images, pricing, and other information are accurate and complete. However, due to factors such as screen display settings, product batches, or other variables, there may be reasonable variations in the actual products received.
All prices are as displayed at the time of checkout. Applicable taxes, shipping costs, and other fees will be specified during the checkout process. We reserve the right to correct errors or update product information to the extent permitted by law.
- Orders and Payments
By submitting an order, you confirm that the information provided is accurate and authorize the total order amount to be charged via your chosen payment method.
We accept the payment methods currently listed on our website’s checkout page. Orders will only enter the processing stage once payment has been confirmed. If a payment is not authorized, a transaction is declined, or suspicious activity is detected, we may suspend, decline, or cancel the order; in such cases, we will notify the customer and process a refund as required by applicable law.
An order confirmation email does not necessarily indicate that the items have been shipped. The actual shipment and estimated delivery time are subject to our website’s shipping policy and subsequent order notifications.
- Shipping and Delivery
We currently ship only within the United States. Estimated processing times, shipping methods, carriers, and delivery timeframes are as specified on the “SHIPPING INFORMATION” page of our website.
Delivery dates are estimates only and do not constitute a guaranteed delivery date, unless otherwise explicitly promised. If we are unable to ship an order within the timeframe required by applicable rules, we will provide the customer with options—such as notification of the delay, order cancellation, or a refund—in accordance with applicable law.
- Returns and Refunds
Requests for returns, exchanges, and refunds will be processed in accordance with the Return and Refund Policy published on this website and in compliance with applicable consumer protection laws.
Nothing in these terms excludes or limits any non-waivable rights that consumers may have under the law.
- Intellectual Property
The content of this website—including, but not limited to, text, product images, brand logos, graphics, page designs, website copy, and other materials—is protected by applicable intellectual property laws.
Unless prior written permission is obtained from VELORA HOME LLC or the relevant rights holder, you may not reproduce, republish, distribute, modify, publicly display, or use any website content for commercial purposes.
Third-party names, trademarks, or logos displayed on this website are the property of their respective owners.
- Acceptable Use
You agree to use this website in a lawful manner. You may not engage in fraudulent activity, interfere with the proper operation of the website, attempt unauthorized access to the website’s systems, or otherwise use the website in a way that violates applicable law.
Should we discover suspected fraud, abuse, or other unlawful conduct, we reserve the right to take appropriate action to the fullest extent permitted by law.
- Disclaimer
To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will operate without interruption, be entirely free of errors, or remain unaffected by technical malfunctions.
Nothing in these terms excludes any express or implied warranties or statutory consumer rights that cannot be excluded under applicable law.
- Limitation of Liability
To the maximum extent permitted by applicable law, VELORA HOME LLC shall not be liable for any indirect, incidental, special, punitive, or consequential damages—including loss of profits, loss of data, or business interruption—arising from the use of, or the inability to use, this website. To the extent permitted by applicable law, the total liability of VELORA HOME LLC for any claims arising in connection with an order or product shall not exceed the amount actually paid by the customer for the specific order that gave rise to the claim.
The above limitation does not apply to liabilities that cannot be limited or excluded under applicable law, including liabilities that cannot be waived by law or consumer rights that cannot be relinquished under applicable legal provisions.
- Dispute Resolution
If you have any dispute regarding an order, a product, or this website, we encourage you to contact us via email first so that we may attempt to reach an amicable resolution.
If a dispute cannot be resolved through negotiation, either party may seek relief from a court of competent jurisdiction in accordance with applicable law. Unless otherwise provided by applicable law, disputes related to these terms shall be governed by the applicable federal laws of the United States and the laws of the State of California.
Nothing in these terms shall deprive consumers of their legal rights to file complaints with regulatory authorities, initiate legal proceedings, or seek other statutory remedies.
- Governing Law
These terms are governed by the federal laws of the United States and the laws of the State of California, without regard to conflict of law principles, and without prejudice to any mandatory protections afforded to consumers under applicable law.
- Changes to These Terms
We may update these terms to reflect changes in our business operations or to comply with legal requirements. Updated versions will be posted on this website, with an effective date indicated where required by applicable law. By continuing to use this website, you accept the updated terms to the extent permitted by applicable law.