1. Shipping Destinations

VELORA HOME LLC currently ships only within the United States to eligible addresses. We do not offer international shipping at this time.

  1. Order Processing Time

Orders are typically processed and shipped within 1–3 business days following payment confirmation. Weekends and U.S. public holidays are generally not included in the processing time.

Processing times may be extended during periods of high order volume, due to adverse weather conditions, or under other exceptional circumstances.

  1. Shipping Methods & Carriers

Depending on the destination, package weight, dimensions, and logistical arrangements, we may utilize the following U.S. shipping carriers:

USPS (United States Postal Service)

UPS (United Parcel Service)

FedEx (Federal Express)

The specific carrier is determined by the logistical requirements of each order; not all carriers are available for every shipment.

  1. Estimated Delivery Time

Once an order has shipped, the estimated delivery time within the United States is as follows:

Standard Shipping: 3–7 business days

Order Processing Time: 1–3 business days

Total Estimated Time: 4–10 business days

These timeframes are estimates only and do not constitute a guaranteed delivery date. Deliveries may be delayed due to factors such as remote locations, weather conditions, holidays, or operational adjustments by the carriers.

  1. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the delivery address, order total, package weight, and applicable shipping policies. If a free shipping promotion is available, the specific terms and conditions will be outlined on the checkout page or in the relevant promotional materials.

  1. Order Tracking

Once your order has shipped, we will—system capabilities permitting—send you a shipping notification containing a tracking number. You may use this number to check the status of your shipment on the respective carrier’s official website.

Please note that it may take some time for tracking information to be updated.

  1. Shipping Address & Delays

Please ensure that your shipping address is accurate and complete before finalizing your order at checkout. If you need to change your shipping address, please contact us via email as soon as possible. Once an order has been dispatched, we cannot guarantee that the shipping address can be modified.

If your package experiences an unusual delay, please first check the shipment tracking information. If you still require assistance, please reach out to us, and we will help you look into it.

  1. Contact Us

If you have any questions regarding shipping, your order, or shipment tracking, please contact us.

Thank you for choosing VELORA HOME LLC. We are committed to providing you with reliable and convenient shipping services within the United States.